My use of a solid discovery method starts by asking questions that get to the heart of what your audience wants out of your site or app. My approach to a successful project revolves around three main axes:
Establish and understand user and business goals.
Plan a thoughtful interaction for the audience.
Design an interface using fonts, colours, and layouts that guide users.
Whether your project is small or you require a full-fledged suite of services, my team and I are nimble and hardy enough to tackle your online needs. Let me show you how we can help and improve your ROI.
This is the foundation that allows me to design influential user experiences online. I use workshops, user personas, flows, blueprints (wireframes), prototyping, and design to bridge business and user goals.
I provide user experience (UX) design consultancy for usability evaluations, benchmarking, best practices, and accessibility. For your desktop and mobile screens, I design how information is presented, how it flows, and how it should respond. I demonstrate how it all works, from responsive wireframes to the final design, and guide you in how it can be tested with your customers for deeper knowledge.
Gain insight into user behaviour by observing how people interact with your website via real actions and evidence. I take that knowledge and make exact recommendations for improvement using impression testing, surveys, and usability testing, including heat maps and video recordings of people using your site or app.
Noto, like Toto but Noto. I have been creating for the web for nearly 15 years, and I love what I do. I have worked with such brands as Bell Canada, eBay, Kijiji, and Mott's. In 2012, I was lead UX for the award-winning TD Annual Report website. I also led the redesign of CBC.ca in 2011 and developed style guides for the News, Sports, Entertainment, TV, and Radio sections, as well as for the provincial and regional sites. I have worked on projects and helped clients in the government, education, media, and advertising industries. Check out my interview with Vitamin T on why UX is important when designing apps and sites.
I live in Toronto, surrounded by friends and family. A love of AS Roma (killer team this season!), music, my herb garden, and simplicity in life keeps me ticking.
Let's make something great together.